LAN Creation

LAN Creation are system integration specialists providing local IT Managed services, cloud and computer networking solutions with our highly regarded personalised approach for small to medium sized businesses.Founded in 2002, our Microsoft certified engineers bring over 25 years of IT industry experience from Servers to Office 365. The trusted relationship we have with our long standing clients has assisted in the success of their business through delivery of effective solutions. We practice a proactive approach where we analyse possible IT issues before they impact your business.We service clients throughout the Newcastle region, Lake Macquarie, Port Stephens, Maitland, Cessnock and the Hunter Valley.We are not just “another” IT support company. We take time to understand your business designing solutions tailored to your particular needs. We treat our client’s business as if it was our own.Our core values include trust, transparency, sustainability and consistency. We believe it’s important to get to know the team that you trust with your Information Technology services and support.At LAN Creation we listen and work closely with your business to overcome stumbling blocks that are affecting productivity, professionalism and profit margins. Our team have the scalability, experience and expertise to respond to your unique challenges and future requirements. We project manage, integrate and implement solutions to help grow your business and stay ahead of your competitors.Vendor-neutrality – while we have strong relationships with many market leaders in hosted cloud, network, hardware, software, security and backup solutions, we will only implement technologies that best suit our clients’ unique business requirements.Contact us today on (02) 4947 4445 Our Mission:“To assist our clients in maximising return on their technology investment.”We believe that with proper planning, staged implementations, and open communications, our clients will better integrate and utilise their office technology. Our clients receive regular updates on new software and hardware, business strategies related to technology, changes in infrastructure and connectivity, and new technologies. Tailored Professional Service Small to mid-sized companies have special needs, and LAN Creation is especially equipped to serve them. We're committed to providing world-class service and support led by highly skilled, rapid-response staff who will learn the workings of your business in order to deliver the highest level of dedicated and personalised service. All our certified technicians undergo rigourous screening and are continuously trained and vendor-certified on the latest technologies. Our staff consists of the brightest and best in all facets of computer networks and IT solutions, from basic cabling and messaging to network security and collaborative workgroup solutions. And since they are also trained as customer service professionals, you're assured of receiving individual attention, quality-controlled service, and complete accountability. Our solid track record of success is based on the following pledge: Our Pledge: “Do it the right way, the first time!!”We pledge to uphold the highest standards in personalised, professional service to help you make competent and confident decisions regarding your computer network. Our commitment is to find an IT solution that works, deliver it quickly and cost-effectively, and ensure that you derive real, measurable business value from it. We combine strategic, technical, operational and organisational expertise with proven, disciplined approaches to help you take advantage of new business opportunities. We collaborate with you to design, build and integrate applications and systems that achieve your business objectives.Our clients consistently develop and maintain a competitive edge in the marketplace.Systems Integration Services“Unleashing the Power of Your Business with Technology Innovation”Our systems integration expertise helps you implement and integrate proven, state-of-the-art technologies to achieve your specific business objectives. Almost every business is looking to get more leverage from its Information Technology (IT). If the technology is well planned and strategic to the overall business mission, then IT becomes an investment rather than an expense. The term Systems Integration is applied to environments where the approach to IT is a part of the strategy, not simply a tactic to achieve a singular task. With a tight labour market and an even tighter pool of skilled workers, it is critical to maximise the efficiency and effectiveness of existing employees.Our ApproachWe specialise in a holistic approach to business change and technology innovation. First, we listen to - and understand - your unique set of conditions before we design, plan, build and even run the complex systems you need to achieve market success. Through a powerful blend of management and technical expertise combined with deep industry knowledge, we collaborate with your business and technology leadership teams to define business architectures and processes, and implement the systems and applications that deliver added value to your business. Our proven legacy of business process and operational excellence enables us to provide you with functional knowledge and hands-on expertise to streamline your operations with the help of technology. We also recognise the importance of providing your people with the comprehensive training and ongoing support they will need to maintain success. Using our state-of-the-art knowledge environment, we leverage the collective knowledge and experience of our employees and partners, in order to create the most innovative solutions for our clients. Our Systems Integration CapabilitiesThe breadth and scope of our systems integration capabilities enable us to minimise your risk, maximise your technology investment and deliver the best total systems integration services and solutions suited to your unique business needs. Experienced consultants focus on delivering business results and performance improvement by bringing complex technologies together to maximise compatibility, interoperability, and enterprise-wide information management. Our flexible and seamless systems integration capabilities include: Requirements analysis Planning, designing and implementing custom application systems and information infrastructures Implementing, extending and customising ERP (enterprise software) packages for return on investment Integrating software and hardware components Enabling complex computer networking Enterprise Application Integration Training and change management Knowledge transfer Legacy management and Internet services Ongoing systems, applications management, security integrity and maintenance. LAN Creation Differentiators Vendor-neutrality - while we have strong relationships with market leaders in hardware, software and communications, we work with you to implement the technologies that are most suitable for your needs Adaptable approach geared to the needs of each specific client Proven experience in retail/commercial markets and industrial/government industries Excellent qualifications in hardware, software and communicationsSystem Integration Services — The Best Total SolutionAt LAN Creation, we have the scale and expertise to create a complete solution for your organisation. From front-end consulting and planning, to integrating and even managing your technology solutions, we have the depth and experience to respond to your unique challenges and opportunities. Technical ServicesWe provide a combination of cutting-edge technical knowledge balanced with common-sense business strategy. Many of our clients involve us in the "front end" of information system design, operation, and integration. We explore the issues of what, how, and how fast before you make hardware, software, or telecommunications investments. We then install, monitor and maintain your systems for optimum performance and reliability.Network Design, Installation and Support ServicesNetwork design, installation and support services facilitate the integration of various hardware and software products in a network environment. This may include site surveys and analysis, network design, wiring design and installation, off-site setup and configuration, network operating system installation, on-site staging and installation, software application installation, and testing. Hardware Maintenance and Repair Services Hardware maintenance and repair services provide you with a central location for hardware support, diagnostics, and the dispatching of technicians to your location. We provide warranty and post warranty service. We explain repair options and provide cost estimates for repair and replacement. We offer preventive and scheduled maintenance based on your requirements and the manufacturer's recommendations. During repairs of critical equipment, loaner equipment is available at an additional cost.Technical ConsultingTechnical consulting gives you access to our technical knowledge and resources. We seek the best solution for your needs with consideration for long-term objectives.“Work with a partner who knows your business and goals”We take the time to learn your needs and priorities, investigating industry-specific software and data management requirements. We can identify strategic and competitive-advantage uses for your information systems.Data ManagementOur Systems Engineers specialise in protecting and backing up your company data. Data retention guidelines and consulting in Internet Usage and E-mail management policies are also available.Software Installation and SupportSoftware installation and support are important for the successful completion of any project. Our technicians are highly skilled in completing numerous software installations across many platforms.Hardware ServicesHardware Services coordinates the integration of various hardware products, including site surveys, analysis, wiring design and installation, off-site setup and configuration, shipping and delivery, hardware upgrades, on-site staging and installation, and testing. Network Administrator SupportNetwork administrator support gives your network administrators advanced network support. This level of support gives your staff access to all our knowledge and resources. We maintain a library of technical tools and information for supporting all our customers.Additional Technical Services: Relocation Hardware and Software Inventory Specification Assistance Research Bid Preparation System Design Complex Configuration Assistance Network Administration Security and Patch Management Wide Area Networking Wireless connectivity and HotspotsSummary of Services:Consulting - our consultants can advise you on your data processing plans Industry trends Evaluation of software and hardware Feasibility studies Back up and disaster recovery plans Security (Physical and Software) Telecommunications security Clerical procedures Data organisation Forms management Network design, management and security Power-line protection Requirements analysis, system specifications, and design LAN, WAN, radio and telemetry infrastructure Wireless (WiFi) connectivity & Hotspots Tender preparation RelocationHardware & Software - We can provide a system configuration using our preferred vendors/manufacturers or any of your choice. Hewlett Packard, Compaq, Digital IBM Dell Novell Microsoft Veritas Symantec Network Associates Cisco Netcomm Netgear Trend Micro Many more…System Integration - We can combine products from various vendors to form a complete integrated system for you including: Research to find the software packages that best fit your requirements Research to find the individual hardware components that will work together to provide the optimum performance and ease of use for your money, whether for a single microcomputer or a network Provide for maximum flexibility for future expansion and enhancementSystems Analysis - our staff will work with you to analyse your needs Interview you and your key employees Analyse your current methods (both manual and automated) Analyse your company's "corporate culture" and attitudes Examine your current computer system for expansion and enhancements Develop software and hardware specifications based on your current and future requirements Analyse risk of data loss due to poor backup procedures, lack of system security, virus exposure, exposure to unauthorised access from internet Review disaster recovery options, fault tolerant/redundant systems Software product research, development and maintenance Integration to industrial business system Application deployment Budgetary requirementsTraining - We can train you and your staff to fully utilise the capabilities of your computer system. User training for your existing applications Training on hardware operations Training for your network system administrator Training for desktop operating system and software applications Training on basic troubleshooting skills Training for administration tasks such as Backup and Virus controlSupport On site support, administration, management Rescue crashed systems Utilise latest tools for report and monitoring Remote monitoring, configuration and support Support, maintenance and compliance management Range of support packages to fit every type of budget and need System integrity audits Installation and testing of systemsSupport OptionsOn-site Service and SupportOn-site service and support provides convenient, responsive IT administrative tasks, service and repair of critical equipment.Standard SupportStandard support coverage hours are: Monday - Friday, 9 am. To 5pm. Standard service gives you a 4 hour response and equipment repair, within an average of 24 hours.Premium SupportPremium support enhances our standard support with options such as: after hours service and support, loan equipment, shorter response times, and priority service requests.Custom Service and Support PlansCustom service and support plans tailor our services to your specific needs. These plans may include network administration, backup verification, disaster-recovery, and preventive maintenance. Whatever your needs, we have a flexible service option for you.Remote Support and MonitoringRemote support gives our team instant and secure access to your site. With a variety of communication devices and software we are able to provide support without visiting your location. This type of support reduces your cost and improves response times.Monthly Service ReportsMonthly service reports are tailored to suit individual client requirements. They can provide a detailed description of service requests, change management notifications, proactive analysis, or systems utilisation.Support payment optionsLAN Creation can offer support via a fixed-fee, defined-deliverable, or on an hourly charge rate basis.